Testimonials

Croeso Care Testimonials

We are passionate about providing high quality, reliable & compassionate home care services. Your feedback means a lot to us and is always passed on to the whole Croeso Care team. Please browse feedback from our clients & family/friends of clients below.

We’d greatly appreciate it is you could leave feedback on Google, or by pressing the button below. (Leaving feedback on Google helps spread the word more about our services & level of care.)

Outstanding Carers

“I just wanted to write on behalf of my family to thank you for the incredible care you organised for my father in the last month of his life. Dad was determined to stay in his own home until the end and that is exactly what happened. The attention to every detail of his needs and the provision of two outstanding carer’s to look after him 24 hours a day gave us all peace of mind in the last difficult weeks. Communication was exceptional and so important to us as we all lived a long drive away. E mail queries were also responded to instantly and every care was taken to look after my father in the best possible way. The house was cleaner than we had ever seen it, everything was organised, efficient and calm. Thank you from us all, I cannot recommend your agency more highly.”

A heartfelt thank you

“This is to say a heartfelt thank you to you and everyone at Croeso Care for the help and care you gave my mother over the last few months of her life, and for the way you managed to keep changing your rotas to give us all the help you could. All your team were lovely, but we want to thank the Llandysul girls in particular. Mum really appreciated them and the care they gave her, and they did a great job in helping Dad to accept their help too. They were just brilliant and the support they have to me and my sister in the last few weeks made such a difference to us and meant a great deal.”

Kind, caring staff

“I am writing to you and your staff at Croeso Care on behalf of my family. Over the years my mother was unwell and required the care of your staff to enable her to remain in the comfort of her home and to be with her husband. We want to thank you and your kind, caring staff for the wonderful work that they carried out. Having got to know quite a number of lovely women who treated Mum in such a lovely, dignified way. Their kindness, care and support was extremely touching.”

You have a wonderful team of girls

“To Croeso Care. Just a short note to thank you for the service provided for Dannie and myself, I must add you have a wonderful team of girls, most hopeful and supportive in a very pleasant manner. We shall miss them all very much. Best wishes to you all.”

Kindness and compassion

“A great big thank you to everyone who took such great care of mother. Your kindness and compassion was much appreciated.”

Able to spend her remaining days in her own home

“We would like to thank Croeso Care for the support and care you provided for my mother Irene over the last few years. It meant a great deal to her that she was able to spend her remaining days in her own home. Would you be kind enough to give the enclosed thank you cards to Chris and Dafydd as on numerous occasions she told me how much she enjoyed their company and how well she was being looked after. Once again thank you.”

Dedication and kindness

“Your level of care and kindness went way beyond what could have been expected from carers. Your dedication and kindness will never be forgotten. With heartfelt thanks to all who cared for Don.”

Willingness to help in any way

“We are writing to convey our most sincere thanks to your employees for their untiring & compassionate care they showed to our mother throughout the time they cared for her. We know that they all found it difficult during the last few weeks of our mother’s life, however, their willingness to help in any way they could have made us all eternally grateful that such immeasurable care in the community was available. Thank you all once again.”

Worth your weight in gold!

“To all staff and wonderful carers, thank you so much for the care that you have to Dave. Thanks for the support that you have to me and Rosie. You were all amazing and made Dave’s last few weeks and days so very comfortable. You’re all worth your weight in gold!”

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