Community Care

Our Community Care Assistance

Our experienced team of community care assistants provide home calls from 30 – 60 minutes, up to four times a day. This home care is tailored to each individual’s needs.

We have small teams of community care assistants dedicated to specific areas throughout SW Wales, including Ceredigion, Carmarthenshire, Pembrokeshire & Swansea. The person you see in the morning will be the same friendly face you see throughout the day ensuring continuity of your care.

All of our community care assistants have Enhanced DBS checks and are either working towards or qualified in Health and Social Care QCF levels 2, 3 or 4. The teams are coordinated by a Senior and overseen by a Manager.

Please see our Services page for our other care services or call us for a friendly chat on 01239 712 802. Here are a few services that our Community Care package can include… (click on the titles for more information on each point below)

Assistance with washing and dressing

Care staff will assist you with bathing or showering using your own personal toiletries and preferences. We listen to your requirements and provide as much assistance as you feel you need, whilst always respecting your privacy and dignity. Bed baths are also available for individuals unable to access the bathroom.

Assistance with medication

Care staff can provide a simple reminder for you of when to take your medication or, if you need help, they can open boxes or dossette packages if they are on hand to do so and will record appropriately when and what has been given.

Assistance with food preparation

Care staff can regenerate meals, make a sandwich or assist with a light snack, all of your own choice. They are also able to prepare snacks for later in the day for an individual and will always leave your kitchen as they found it, clean and tidy.

Continence care

Care staff can assist discreetly with continence care, providing support for an individual at a very personal time. Your carer can accompany you to the bathroom or assist with changing continence pads, aids or to empty catheter bags in the privacy of your own home while being respectful of your dignity.

Dementia support

Care staff are trained in Dementia care and realise that dementia sufferers need that much more time to gather their thoughts and how individuals rely on routine, which helps when you see the same care staff throughout the day.

Alzheimer’s support

Staff are trained with our in-house manager in how to support individuals with this condition. Our staff also benefit from online support & tuition via the Alzheimer’s Society.

Parkinson’s support

As with all dementia, staff are trained to be aware of signs of Parkinson’s and to provide support throughout the stages of this condition. Staff are aware of the individual and assist them accordingly and not the illness.

Assisting prepare for the day ahead

Care staff can assist with dressing for the day ahead. If you have a special occasion to attend or if you need to be ready for a hospital, doctor, or dental appointment and you require an earlier call, they can see if they can provide this and make sure you are dressed appropriately and on time to make your appointment.

Assisting with going to bed at night

Care staff can assist you into your night wear before going to bed and help with your night cap, preparing your bedroom for you before you settle down for the evening.

Catheter care

Care staff can empty and record catheter bag contents and change day bags, as well as set up night bags for overnight and then empty as necessary.

Colostomy care

Care staff are trained to assist with colostomy bags with dignity and to provide support as needed. Led by the individual, promoting independence, they can take care of disposal & apply a new bag to the area when the individual can feel confident that staff have applied a new bag securely and safely.

Eye drops

Staff are trained to apply eye drops professionally, this is cascaded by the seniors who have been trained by professionals in the health industry safe in the knowledge that infection control is paramount performing this procedure.

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